Frequently Asked Questions

Fan Strategy holds a licence issued by the Malta Gaming Authority (MGA) and also complies with the UK Gambling Commission’s standards for operators targeting UK players. The licence confirms that the site undergoes regular independent audits for game fairness and anti‑money‑laundering controls. Players should check the “Licence” page on the site to see the exact territories covered, as some countries are restricted.

To verify your account, Fan Strategy requires a clear copy of a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within the last three months. The documents can be uploaded directly in the “Account Verification” section of your profile. Verification is usually completed within 24‑48 hours, after which you’ll receive an email confirmation.

Fan Strategy accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfers for deposits, with a minimum deposit of €10 (or equivalent). Crypto deposits (Bitcoin, Ethereum, USDT) are also supported with no maximum limit. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers typically take 3‑5 business days. All transactions are secured with SSL encryption.

If a World Cup match is postponed before kick‑off, Fan Strategy treats the bet as void and returns the stake to your account. For matches abandoned after the start, the bet is settled according to the official competition rules—if the match is resumed and completed within the scheduled tournament window, the result stands; otherwise the bet is void. You can find the detailed settlement policy in the “Betting Rules” section of the site.

Odds on Fan Strategy are displayed in decimal format by default (e.g., 2.50), with fractional and American odds available on request. You can switch the default format in the “Settings” menu under “Odds Display”. The change applies instantly to all upcoming and in‑play World Cup markets. Remember that the chosen format only affects how odds are shown and does not alter the underlying probability or payout.

Fan Strategy provides responsible‑gambling tools such as deposit limits, loss limits, session‑time reminders, and self‑exclusion options, all accessible in the “Responsible Gambling” section of your account. You can set a temporary cool‑off period or permanently close your account if needed. The site also links directly to support services like GamCare and BeGambleAware for additional help.